WE'RE HERE TO HELP !
We want your shopping experience at Josh Bach Ltd. to be as satisfying as possible.
The information to the right should answer most of your questions. But if you have others,
please don't hesitate to give us a call at 212 964-5419.
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CONTACT US
You can contact us by phone, email, fax or mail. Click here for our contact information.
100% SATISFACTION GUARANTEED
If you're not satisfied with your purchase, we'll give you your
choice of a full credit, equal exchange, or your money back, assuming the
products purchased have not been used, damaged or worn.
RETURNS
Simply ship back all items
to us explaining reason for return and a copy of the packing slip. You will be responsible for all
ship-back costs. Click here for more information about how to make returns.
DELIVERY IS PROMPT
Your order will be carefully packaged and shipped to your home or office. Air delivery orders received by 1:00
p.m. ET will ship the same day, excluding Saturdays, Sundays and holidays. All other orders
will ship the next business day.
SHIPPING AND HANDLING CHARGES
| Shipping Method |
Shipping Cost |
Standard Delivery
(5-7 business days) |
$7.95
|
2nd Day Air Delivery
(Mon-Fri) |
$16.95 |
Overnight Delivery
(Mon-Fri) |
$29.95 |
| Canada (via USPS) |
$17.95 |
Air delivery orders received by 1:00
p.m. ET will ship the same day, excluding Saturdays, Sundays and holidays. All other orders
will ship the next business day. No Saturday or Sunday deliveries.
CUSTOMER SERVICE
Josh Bach Ltd. Customer Service department is open Monday through Friday, 9:30A.M.-5 P.M. Eastern Time. For questions regarding products, returns, billing or delivery please call
1-212-964-5419.
MAIL
Josh Bach Ltd.
133 Beekman Street, 2nd Floor
New York, NY 10038
FAX
Contact us by fax.
1-212-964-5470
eMAIL
Josh Bach Ltd. Customer Service department is open Monday through Friday, 9:30 A.M. - 5 P.M. Eastern Time. Your email will be responded to during business hours.
Click here to send us an email.
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